Mark Russell

Mark Russell has over 35 years successful starting, turning around, and leading companies and product divisions in financial service, government compliance, healthcare insurance claims, mobile technology, global outsourcing, and warranty service. Mark is passionate about helping leaders grow and become their best self and is on the USF CX Certification Program Advisory Board.

Business Turnaround

The Executive Turnaround Playbook: 9 Proven Examples of Business Turnaround Strategies

Introduction: Why Most Business Turnarounds Fail Before They Start Most business turnarounds don’t fail because leaders lack intelligence, effort, or commitment. They fail because leaders misdiagnosed the problem. I’ve been brought into organizations that were “on fire” by every visible […]

The Executive Turnaround Playbook: 9 Proven Examples of Business Turnaround Strategies Read full article »

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